Bring In your Number

Transfer Mobile Number to Talk Home – Enjoy 1GB Free Data!

Looking to switch to Talk Home?

We couldn’t be happier! Port your number to the Talk Home network and get 1GB data for absolutely free.

  • 1

  • Order Your FREE Talk Home SIM

    First, order a FREE Talk Home SIM card from our website. This takes upto 2 working days to reach your doorstep. You can only proceed once your new SIM card is with you.

  • 2

  • Get Your PAC Code

    Next, type “PAC” and send it to 65075 from your old SIM to get your PAC code. Remember, this has to be done with your old SIM card and not the new one we sent you.

    You should receive a code via text message. Keep it safe with you – we’ll need it for later.

  • 3

  • Activate Your Talk Home SIM Card

    Now that you have your PAC code with you – time to activate your new Talk Home SIM card. Log in to the Talk Home dashboard and activate your SIM card.

    Don’t worry about the temporary number on your Talk Home SIM for now – we’ll map your old number to the new SIM card once we port it in.

  • 4

  • Transfer Your Mobile Number

    Once your new Talk Home SIM card (with its temporary number) is activated, it’s time to head over to the Porting Details page.

    Enter your PAC, you'll be asked to pick a day to initiate the port-in request. That day, you will face intermittent service from your old provider and Talk Home so we suggest you do it as per your convenience.

    Restart your phone with your new Talk Home SIM inserted and it should work just fine. Success! You've now moved your number over to Talk Home.

  • 5

  • Enjoy Your Free Data

    With your original number ported to Talk Home, now you can enjoy your 1GB data for free!

    Time to check out some amazing PAYG bundles or our monthly plans to find what best suits your needs.

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If you request the transfer before 5pm, your number will be with us the next working day. If your request is made after 5pm, it'll take 2 working days.

For example:

  1. If you send your request at 4pm on Monday, your number will be with us by Tuesday evening.
  2. If you send your request at 6pm on Friday, your number will be with us on Monday

Note: We can't transfer numbers on bank holidays. If there's a bank holiday in the days following your request, it may take a little longer.

If we don’t manage to transfer your number on your requested date, we will gift you 1GB for every working day we’re late.

This will automatically appear in your account as credit.

A PAC (Porting Authorisation Code) is a 9-digit code used to move a phone number between different networks.

If you’re joining from another network and want to keep your current number, you’ll need a PAC code.

PAC codes are valid for 30 days – if yours has expired or doesn’t work contact your network for a new one.

You can transfer your phone number from any network in the UK. We don’t have a type. 😉

First, try restarting your device if you haven't already. This resolves most issues. If that doesn’t work:

If you have an iPhone

  1. Go to Settings > Phone > My Number, and make sure the right number is showing. If it isn't, please update the number.
  2. Go to Settings > Messages > Turn OFF iMessage.
  3. Go to General > Reset > Reset Network Settings.
  4. Restart your device.
  5. Go to Settings > Messages > Turn ON iMessage.

This will recognise the new SIM and have it verified. If the issue still persists, please contact Talk Home support so we can assist you further

There are multiple ways to get in touch with our support team and an agent will connect with you as soon as possible to help you.

  1. Live chat: visit our website for live chat (Mon to Fri: 09:00 – 21:00 | Weekends: 09:00 – 18:00 hours)
  2. By email: cs-mobile@talkhome.co.uk
  3. From your SIM: dial 579 (FREE from Talk Home)
  4. From other networks: Call +44(0)330 993 7339 from any other phone
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